US Capitol building dome

Public Sector

Designing for the public sector 

Collage of road work and a smooth functioning highway


Using technology to modernize outdated public service platforms.

Government agencies, NGOs, and other public sector organizations must comply with increasing budget transparency requirements while providing improved services to the community. Though the public sector is one of the largest industries in America, users typically describe agencies and services as outdated.

Organizations must ask themselves:

  • How can we serve an increasingly mobile audience?
  • What kind of experience do our customers expect?
  • How can we use social media and digital channels to interact with our audiences
  • How can we leverage existing data to improve services for the public?
Collage of whiteboarding session and a satisfied end user


LookThink understands that public sector organizations need to do more with less.

Our team will collaborate with you to create a modern, cohesive user experience while balancing your commitment to legacy systems and creating new and innovative digital services. Our solutions will help your organization meet requirements and achieve stellar results.

Through advanced UX techniques — such as Agile, digital experience strategy, branding and visual design, and content strategy — we can collaborate with your agency to create integrated ecosystems that strengthen the outcomes of your mission.

Collage of a workshop that considers how users will use the experience

Our public sector clients rely on us to move towards a human-centered delivery satisfaction model.

As you work to meet the needs of your customers, we will use our expertise to support you in the following areas:

  • Accessibility and Access Compliance
  • Business Development and Community Outreach
  • Education and Student Access
  • Financial Regulation and Agency Auditing
  • Digital Strategy
  • Digital Experience

Ready to meet your UX partner?

Let’s Talk About Your Experience

tell us about you