Beautiful ideas at work

We design empowering user experiences, build impactful platforms, and create compelling digital brands.

LookThink employees at work
Salesforce registered consulting partner

We Make Salesforce Awesome(r)

Strategize. Design. Build. Transform. Evolve.

Wherever you are in your Salesforce journey – whether you’re thinking of investing or want to make your investment really work – we bring our extensive Salesforce expertise and our nimble digital agency skills to create solutions that people love to use.

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Design & Strategy

  • The who, how, and why. We dig into user personas, perform field interviews, conduct adoption research, and analyze platform metrics to gain insight into user preferences. Our in-the-field perspective on real-time use of the platform is invaluable to driving strategy and design.
  • Our intuitive, elegant designs elevate user experience. We create unified design languages that users interact with across platforms.
  • Data in Salesforce is only useful when it can be viewed — and understood. We develop interfaces, visualizations, and other dynamic solutions that highlight meaningful data for users in intuitive, powerful ways. Whether you need top-level KPI’s, interactive charts, or custom dashboards, we deliver solutions that tap into the true power of Salesforce.
  • We marry user research, testing, and Salesforce parameters to create prototypes that optimize flows across an entire implementation.
  • Development solutions are only successful when they deliver on clear business objectives. Our strategists and Solution Architects bring a deep understanding of business processes and objectives — and measure our technical solutions against them. Using intuitive diagrammatic and written deliverables, our Salesforce platform solutions map clearly to the results our clients need.
  • Integration is always a key challenge for Salesforce engagements. We approach enterprise integration with the following priorities in mind: Availability of custom vs. OOB platform solutions; Total time and cost of delivery; Maintenance and ongoing development considerations; Data security; and Scalability.

Build & Implementation

  • Our front-end development experts provide technical annotation and consultation to bring prototypes to life — or, we can architect and build out the front-end for you.
  • We scope out — and execute — on the complete development effort, from data model setup to deployment.
  • We have expertise building full custom applications for commercial, government and non-profit organizations — from custom ERPs, data collection and workflow tools, and dynamic dashboard to sales tracking solutions and custom industry applications. We provide solutions that scale to your needs — and provide a clear path for integration with all other systems.
  • We leverage decades of cloud configuration and management experience to make your Salesforce investment work for you (not against you). Get the most out of: Education Cloud, Sales Cloud, Service Cloud, Non Profit Cloud, and many others.

Evolution

  • Salesforce Experience Cloud provides a powerful way to connect internal and external audiences to the Salesforce platform. We’re experts in creating customized Experience Cloud user interfaces: Our solutions are easily maintained by internal teams — and don’t create a ton of churn. Benefit from integration of LWC and out in-depth knowledge of CMS solutioning.
  • Implement new processes without disruption to your business growth or your users. We support ongoing enhancements to your technical architecture, technical support, and risk assessment.
  • We’ll pinpoint the right implementation method — from out-of-the-box Salesforce to completely custom, or something in between.
Lookthink

We Make Impactful Digital Platforms

Expect more from your technology.

We design and implement web-based solutions for business platforms. Whether you’re developing something from scratch, implementing a configurable COTS product, or building out a custom solution — for 20 users or 20,000 — we can help.

see How

SaaS Design & Strategy

  • Deliver an experience that embodies your brand promise and capture key insights from your team and customers. With our expertise in developing and optimizing SaaS platforms, we help you build a platform that will differentiate and delight.
  • We don't make guesses on behalf of your users. We facilitate deep dive conversations with stakeholders and rapidly prototype and iterate on new experiences before touching any code. Our approach saves time, money, and development cycles — and gets you the measurable results your business craves.
  • Deliver rapid, highly intuitive solutions that complement and extend your core SaaS experience in the most sustainable way.

Technology Implementation

  • Whether we are building out an entire solution or acting as a strategic partner, we know how to get it done — and done well. We have experience working in a wide variety of environments, stacks, and methodologies, so no matter what your platform is built on, we can add value. Here’s some of what we’re fluent in: Angular., Node.js, Postgres, Elasticsearch, and Infrastructure.
  • We solve for user flow, navigation, SSO, and information flow and retrieval to successfully integrate new SaaS systems into existing infrastructures — and create seamless user experiences. We explore and take advantage of platform capabilities from customization to development, and intuitively uncover features and functions your end-users will love (and adopt like crazy).
  • Focus on what matters most with our ongoing support. We limit disruptions to your business growth with ongoing enhancements to your technical architecture, user monitoring, and platform adoption.
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We Build Meaningful Websites + Brands

Share your story — and make your mark. 

We marry backend expertise and business savvy with our user-first approach — and lean on decades of design work — to create best-in-class websites and grow brands from conception to launch. 

see how

Strategy

  • The technology that powers the websites we build is the critical, beating heart behind any successful digital marketing ecosystem.The following are the most common technologies we work with: Drupal, Wordpress, Gatsby, and Pantheon.
  • Move into development with confidence — and tap into the motivations of your customer groups. Facilitate analysis and perpetual improvement that inspire the difference between “really good” and “fantastic.”
  • We assess your current content load — then build a repository of highly impactful pages. We help you determine what content should be migrated, archived, deleted, or refreshed to support your site. If you need, we can write content, too.
  • We don't make assumptions to understand your users. We shadow and talk to them — and then leverage user-centered design practices to craft an optimized website UX. Then, we test the new experience with actual users to make sure we got it right before moving to development.

Execution

  • We optimize design based on audiences and analytics — and balance all action with future sustainability. By building a solid taxonomy around your brand, we allow your designs to grow as fast as you do.
  • A digital style guide and component library in one. We create — and help you use — a design system that maintains style and brand consistency across your web and app interactions.
  • We capture your brand's visual personality in efficient and focused design explorations to identify typography, imagery, color, texture and more.
  • Say goodbye to sorting through long PDFs of wireframes and page designs — we deliver all screens via prototype. Now, you can interact with all the elements that mimic your experience.
  • Whether you need day-to-day technical support, regular help writing or posting content, or want us to focus on bigger, strategic site enhancements, we work with you to ensure your website will evolve and grow in step with your organization.

LookThink Workshops

We get you where you need to be.

Our highly participatory workshops align your stakeholder group, define what success looks like, and result in an action plan. We leave you with a bucket full of ideas, insights and inspirations — along with a firm understanding of how to get where you want to go.

Vision In Action

  • One to three day-long explorations of your organization's unique goals, challenges, and vision. Leave with a plan that will change how your team drives value from its Salesforce investment.
  • Empower creative action. Our deep-dive workshops focus on discovering your unique organizational goals and aligning them with the function of your SaaS. Inform strategic planning and user solutions for the future of your business.
  • Kickstart your digital strategy with a high-impact day of brainstorm deep-dives and cross-functional collaboration. We'll cover pain points, requirements, and potential solutions to inform strategic planning moving forward.

Our Solutions

While you deliver the transformative impact the world needs — we'll handle the software.

Our custom solutions are built to elevate your approach, support your vision, and enhance how you deliver positive change.

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LookThink CognoSIS

As proud members of the global EdTech community — LookThink CognoSIS connects students, staff, and systems on Salesforce’s best-in-class Education Cloud. Capture critical data on a complete and configurable SIS that meets you where you are at every step to improve the odds of the academic success of your students.

Learn More on the CognoSIS website
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LookThink Enable

Together, we address the evolving needs of both Virtual Experiences and Virtual Events. LookThink Enable creates immersive environments that uphold your brand reputation and engage your audience! Reimagine what's possible with a solution that allows you to break boundaries and showcase your event in a new, fresh way.

Learn more on the Enable website

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