How we LookThink

The true power and potential of any organization is not just in its people, tools, or processes – but in how seamlessly they work together.

Collage of LookThink employees at the office

Our Culture is in our people

Great people doing great things together.

LookThink prides itself on being a place where smart, curious, and creative people engage themselves in a wide variety of challenges. Our clients benefit from having diverse expertise, skillsets, and experience overlap with an energetic work environment to create impactful results.

Problem Solving in Multiple Dimensions

Stop

We start by stopping. Our methodology is grounded in curiosity – we begin every engagement by stepping back and taking stock of what sets you apart and getting ahead of where you’re going. We use the insights we glean from getting to know you – your people, processes, and plans – to shape a strategic vision that serves as the blueprint for the work we’ll do together.

Look

User testing. Research. Competitive analysis. All-night Reddit deep dives. We bring a truly cross-functional team to your project so we can cover all the angles, and we don’t make assumptions. To understand your users, we shadow and talk to them – and then leverage user-centered design practices to craft optimized experiences.

Think

Ideate, ideate, ideate. After capturing key insights from your team and customers, we rapidly explore and define your platform’s experience before committing key functions to development sprints. Through prototyping we test, challenge, and fine-tune the experience – all while giving you and your team the ability to show partners and investors the vision and outcomes while work is in progress.

Go

This is the fun part. We think in three dimensions, and believe the best ideas and designs are only half baked without the ability to bring them to technological reality. Our developers work hand-in-hand with our strategists, researchers, architects, and designers to inform and shape the direction of our work to maximize value, ensure efficiency, and take an idea from good to groundbreaking.

Our Pillars

Collage of a user using assistive navigational device and a standard mouse

Accessibility

Access to the internet is a fundamental right. We bring this approach to all of our projects, striving to meet WCAG 2.1 AA compliance in all our work.

Collage of user feedback and a satisfied user

Users First

We take a user-first approach to everything we do. Our solutions are intuitive to use and effortless to adopt – because good design isn’t just beautiful, it’s illuminating.

Collage of a diverse group of women and a mural of hands held in unity

Diversity & Inclusion

We are committed to the ideal of elevating our shared human potential through a spirit of ingenuity informed by mutual understanding. That commitment is embedded into the very fabric of our approach and our work.

Designers. Problem Solvers. Deep Thinkers.

LookThink is a tightly-knit team of problem-solvers based in Washington, DC.

We think of our office as a creative think tank. Do your best work in a supportive community of inspiring individuals. (And yes, we have copious snacks and drinks in the fridge).

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